How to support someone with sight loss at home

Good support protects choice, dignity and independence. Start by asking rather than assuming.

Five practical principles

Support the person without taking over

1. Ask first

Introduce yourself, speak directly to the person and ask whether help is wanted. If it is, ask what would be useful. Sight loss affects people differently.

2. Use clear communication

Use the person’s name, describe important information precisely rather than pointing, and say when you are leaving. Ask which format works best for letters, messages or instructions.

3. Guide with consent

Ask before offering your arm; do not grab or push. If the person accepts, describe steps, doors, narrow spaces and changes in level before reaching them. Respect their preferred guiding method.

4. Keep the home predictable

Keep frequently used items in agreed places, explain when something has moved, keep routes clear, and improve lighting and contrast while checking for glare.

5. Agree the right amount of help

Break a task into manageable steps, describe the available options and agree how much support is wanted. Doing every task for someone can reduce confidence and opportunities to practise.

Vision-rehabilitation input may help when sight loss affects personal care, daily living, information access, technology, home safety or confidence. Sudden vision change, eye pain or another urgent medical concern needs appropriate medical advice.