Individual Membership
£34.99 per month
- One defined VRS question each month
- Growing individual Practical Solutions Library
- Member guides, downloads and updates
- First access to future training opportunities
Professional question service
Ask a VRS
One practical problem. A clear, specialist-reviewed answer.
Describe one main issue through a structured questionnaire. A qualified Vision Rehabilitation Specialist reviews the information, decides the recommendations and provides a focused written response.
Best value for continuing support
Membership comes first
Each membership includes one defined VRS question every month, as well as the growing library and new member resources. Choose the one-off service only if you do not want continuing membership.
Organisation Membership
£99 per month
- One defined professional VRS question each month
- Growing ORG library and implementation tools
- Practical guidance and regulatory updates
- First access to future training
No membership required
Choose a one-off question only when that suits you better
Ask a VRS: Individual
£59 one-off
For one defined, non-urgent everyday sight-loss issue.
- Structured online questionnaire
- Qualified VRS review
- Up to five practical, tailored recommendations
- Safety limits, recommended next steps and signposting where relevant
- Written response by email only
Ask a VRS: Organisation
£125 one-off
For one defined practice, accessibility, documentation or service question.
- Structured organisational question
- Qualified VRS review
- Focused written actions and evidence prompts
- Clear professional and regulatory boundaries
- Not a formal audit or full consultancy review
Our value promise: if, after reviewing the submission, we do not believe we can add meaningful specialist value within this package, we will say so and refund the one-off fee rather than send generic advice.
How it works
VRS judgement first. AI drafting support second.
The qualified VRS makes the professional decisions and recommendations. AI is only a writing tool used to help turn those decisions into a clear response more efficiently.
Describe one main issue
Explain what happens now, what has already been tried, any relevant risks and what a useful outcome would look like.
The VRS reviews and decides
A qualified Vision Rehabilitation Specialist considers the information, applies professional judgement and decides the recommendations, safety boundaries and next step.
AI helps draft the wording
AI may help organise and write up the VRS decisions using the minimum necessary, de-identified information. It does not assess the problem or choose the recommendations.
The VRS checks and approves everything
The qualified VRS reviews, corrects and approves the final response. If the issue is unclear or outside scope, we ask for clarification or recommend a safer route.
Receive a written response
The final answer sets out practical actions, safety limits, useful questions and the next step. The response timeframe is confirmed before payment.
Choose the right level
One issue fits Ask a VRS. A connected picture needs assessment.
Use Ask a VRS
A single problem can be described clearly and considered safely in writing.
- “I cannot see the markings on my detergent cap.”
- “Which type of white cane is intended to identify sight loss?”
- “What should our care-plan template record about sight loss?”
Choose an assessment or scoped review
Several difficulties affect one another, risk is unclear, or the answer depends on the whole situation.
- Cooking, medication and moving around at home are all affected
- Several staff, documents or service stages need reviewing
- In-person observation, hands-on training or other professionals may be required
If several difficulties are connected, a fuller assessment may be more appropriate than one written question.
Know what to expect
Example questions and the shape of an answer
“I cannot see the markings on the laundry-detergent cap and keep pouring too much. What can I try?”
A real response would first establish how the person uses their vision, including whether they are partially sighted or severely sight impaired (blind), alongside their bottle, grip and usual routine.
Example answer
- Use a fixed-dose pump and count the number of pumps.
- Try pre-measured detergent capsules or pods, where suitable.
- Measure with talking scales or a clearly marked dosing syringe.
- If useful vision remains, use a high-contrast jug with a wide marker line.
- Improve lighting and pour over a contrasting tray to contain spills.
Boundary: advice would be checked against the detergent and washing-machine instructions. If sight, grip or several daily tasks are affecting safety, a fuller assessment may be more appropriate.
“Our care plans record that someone is visually impaired, but staff still do not know what help to provide. What should we add?”
Example answer outline
- Record functional impact: what the person finds difficult, not only the diagnosis.
- Record the person’s preferred information format and how staff should communicate.
- State task-specific support, the person’s existing skills and what staff must not take over.
- Record environmental adjustments, equipment, signposting or escalation actions and any safety actions.
- Name who will review the plan, when it will be reviewed and how the person’s feedback will be captured.
Boundary: this improves one documentation issue; it is not a full audit of whether practice matches the written plan.
Questionnaire
Prepare one focused question
First tell us whether you are asking as an individual or for an organisation. This confirms which service and price applies.
Clear limits protect the quality
Ask a VRS is focused support, not an unlimited helpline
Clarify one practical issue
Turn a defined difficulty into actions you can try, retain and share.
Show when more is needed
Explain whether the next step should be a resource, local signposting, assessment or scoped review.
Replace urgent, medical or hands-on input
It does not diagnose, respond to emergencies, provide outdoor-mobility training or replace observation where safety depends on it.