Resources for individuals and families
PR01, PR02, PR03 and onwardsPR means Practical Resource. Each guide addresses one everyday sight-loss problem for individuals, family members, carers and supporters.
Training & Resources
Find the right problem code
Start with the task that is not working.
PR resources are for individuals and families. ORG resources are for insurers, care providers and sensory services. Each code gives one clear topic that can be shared and expanded over time.
How the coding system works
Choose the resource collection designed for you
Resources for organisations
ORG01, ORG02, ORG03 and onwardsORG resources address practice, evidence, documentation and service problems for insurers, case managers, care providers, local authorities and sensory services.
The numbers are simply an easy way to find and discuss each resource. As the library grows, new resources continue with the next PR or ORG number.
Individuals and families
Everyday Problem Solving – PR Resources
PR01Making a hot drink more safely
Set up a repeatable workspace, improve contrast and reduce uncertainty around pouring.
Open PR01 →
PR02Measuring liquid detergent
Use stable positioning, touch contact and a repeatable measure to reduce spills.
Open PR02 →
PR03Supporting someone safely at home
Help with communication, routines and safer spaces without taking over.
Open PR03 →
PR04Choosing the right cane
Understand the different purposes of symbol, guide, long and support canes before choosing the next step.
Open PR04 →
PR05Making your home safer
Use clear walkways, lighting, contrast and consistent organisation to support safer movement at home.
Open PR05 →
PR06Adding toothpaste with confidence
Explore simple ways to make locating your toothbrush and applying toothpaste easier and more consistent.
Open PR06 →
PR07Telling bathroom products apart
Use tactile markers, different containers and consistent positioning to identify similar bathroom products.
Open PR07 →
PR08Preparing food more safely
Use an organised workspace, contrast and stable equipment to make everyday food preparation easier to manage.
Open PR08 →
PR09Making personal routines easier
Use consistent organisation and identification methods for personal care, clothing and medication routines.
Open PR09 →
PR10Reading important information more easily
Explore lighting, magnification, spoken access and accessible formats for everyday written information.
Open PR10 →
PR11Identifying everyday items more easily
Use positioning, tactile markers, contrast and accessible technology to distinguish everyday items and money.
Open PR11 →
PR12Making phones and digital devices easier to use
Adjust text, contrast, magnification, speech and layout using built-in accessibility settings.
Open PR12 →
PR13Managing lighting, glare and contrast at home
Use task lighting, glare control and contrast to make familiar home activities easier to see.
Open PR13 →
PR14Explaining the support you need
Describe difficulties and useful adjustments clearly to family, friends and professionals.
Open PR14 →
PR15Feeling safer and more confident in everyday routines
Build confidence through predictable environments, practical strategies and repeatable routines.
Open PR15 →
PR16Moving around familiar indoor spaces more safely
Use clear routes, consistent layouts and meaningful landmarks to support familiar indoor movement.
Open PR16 →
PR17Staying involved in activities that matter to you
Identify barriers and practical adjustments that support social, leisure and community participation.
Open PR17 →Insurers, care providers and sensory services
Service & Evidence Problem Solving – ORG Resources
Free practical resources for recognising sensory needs, turning information into action and strengthening evidence across everyday practice.
ORG01Recognising Possible Sight Loss
Notice functional changes, ask useful questions and respond without trying to diagnose.
Open ORG01 →
ORG02Recognising Possible Hearing Loss
Recognise communication and participation clues that may indicate hearing difficulty.
Open ORG02 →Recognising Possible Dual Sensory Loss
Understand how combined sight and hearing difficulties can create additional barriers.
Open ORG03 →ASK – Start With the Person
Use person-centred questions to understand what has changed, what works and what matters.
Open ORG04 →ASSESS – Understand Functional Impact
Look beyond labels to understand function, environment, strengths and priorities.
Open ORG05 →RECORD – Make Information Useful
Turn sensory information into clear, practical instructions another worker can use.
Open ORG06 →NOTICE – Recognise Change
Recognise meaningful changes in ability, behaviour, confidence or successful strategies.
Open ORG07 →NEXT STEPS – What Happens Now?
Give identified sensory needs a clear action, owner and review point.
Open ORG08 →ASSESSMENT – Define the Need
Bring information together and define the functional problem before choosing an intervention.
Open ORG09 →ACTION – What Will We Do?
Match practical action to the identified need while supporting independence.
Open ORG10 →REASONING – Why This Action?
Record why an action was chosen and what benefit it is intended to achieve.
Open ORG11 →OUTCOME – Did It Help?
Check whether support actually changed the person's everyday experience.
Open ORG12 →REVIEW – Is It Still Working?
Check whether the need, action and outcome remain current and effective.
Open ORG13 →Diagnosis Is Not a Functional Assessment
Understand why a clinical label cannot describe everyday functional impact on its own.
Open ORG14 →Building an Evidence Trail
Connect need, reasoning, implementation, experience, outcome and review.
Open ORG15 →CQC: SAFE – Sensory Needs and Safety
Apply sensory thinking to risk, independence, adjustments and learning from incidents.
Open ORG16 →CQC: EFFECTIVE – Sensory Support That Works
Connect assessment, staff capability, implementation and outcomes.
Open ORG17 →CQC: CARING – Dignity, Choice and Independence
Support participation, accessible choice, dignity and independence.
Open ORG18 →CQC: RESPONSIVE – Adjusting to Individual Sensory Needs
Adapt communication, environment and support to individual and changing needs.
Open ORG19 →CQC: WELL-LED – Making Sensory Practice a System
Move from isolated good practice to consistent organisational practice.
Open ORG20 →What Not to Do: When the Care Plan Says It – But Practice Does Not
Explore the gap between documented support and what actually happens day to day.
Open ORG21 →Ongoing Sensory Assessment
Use everyday observations and review triggers to keep sensory support current.
Open ORG22 →From Sensory Need to Evidence
Follow one connected pathway from identification through action, outcome and review.
Open ORG23 →Identifying and Recording Functional Sight-Loss Needs
Move beyond diagnosis and record how sight loss affects everyday function and useful support.
Open ORG24 →Recording Accessible Communication Preferences
Record the person's preferred accessible-information format and make sure staff use it consistently.
Open ORG25 →Turning Assessment Into Practical Daily Support
Connect assessed need to clear practical actions staff can follow in everyday support.
Open ORG26 →Making the Person's Voice Visible in Records
Make goals, choices and feedback visible so records reflect what matters to the person.
Open ORG27 →Checking Staff Sighted Guide and Communication Practice
Check that staff communicate and offer guidance appropriately without taking over.
Open ORG28 →Evidencing That Sensory Training Changed Practice
Go beyond attendance records and show what staff now do differently in practice.
Open ORG29 →Reviewing Lighting, Glare, Contrast and Environmental Risk
Review environmental barriers and risks in the actual spaces and tasks people use.
Open ORG30 →Linking Equipment and Adjustments to Assessed Need
Show why equipment was provided, how it is used and whether it remains useful.
Open ORG31 →Knowing When to Seek Vision Rehabilitation Input
Recognise when functional difficulties need specialist vision rehabilitation advice.
Open ORG32 →Learning From Sight Loss Incidents, Near Misses and Complaints
Turn incidents, near misses and complaints involving sight loss into recorded learning and action.
Open ORG33 →Making Policies Useful in Everyday Sight Loss Support
Translate policy expectations into practical actions staff can recognise and use.
Open ORG34 →Giving Sight Loss Actions Clear Ownership and Follow Up
Give improvement actions an owner, deadline, evidence requirement and follow up check.
Open ORG35 →Including Sight Loss Outcomes in Audit and Quality Checks
Make the experience and outcomes of people with sight loss part of quality assurance.
Open ORG36 →Making Accessible Information Available Across the Whole Journey
Plan accessible information from first contact through assessment, review and complaints.
Open ORG37 →Showing What Changed After Feedback or Specialist Advice
Close the evidence loop by showing what changed and whether it improved the outcome.
Open ORG38 →Problem Solving 101
Membership is the best-value route for continuing questions
Membership includes one defined VRS question every month, plus the growing resource library and new member material. If you only have one question and do not want membership, the one-off service is still available.
| Who it is for | Membership, best value | One-off question |
|---|---|---|
| Individuals, families and carers | £34.99 per month One defined question each month, growing individual library and member updates. | £59 one-off One defined everyday sight-loss question with up to five recommendations. |
| Companies and organisations | £99 per month One professional question each month, growing ORG library and practical updates. | £125 one-off One defined practice, accessibility or documentation question. |
Free library and member library
The starter resources stay open. Membership adds depth and continuing support.
Free starter resources
Selected PR and ORG guides remain available to help people try a first practical step and understand the kind of support available.
Deeper resources and first access
Members receive a growing library of guides, downloads and problem-solving pathways, one defined VRS question each month, and first access to new training opportunities. Organisation members also receive practical regulatory and practice updates.
See membership prices and termsTraining and development
Mini training courses — coming soon
Short, practical learning for staff, organisations, families and supporters. Courses can be purchased separately; selected staff learning will also sit within the wider Sensory Compliance System.
Understanding Visual Impairment
An accessible introduction to visual impairment, common eye conditions, functional impact, rehabilitation and the emotional and practical effect of sight loss.
Understanding Hearing Impairment
An introductory course exploring hearing loss, communication barriers and practical ways services can make everyday support more accessible.
Choosing the Right Cane & Indoor Cane Awareness
Understand symbol, guide, long and support canes, their different purposes and when specialist assessment or hands-on rehabilitation may be needed. This is not remote cane prescription or outdoor route training.
Lighting & Visual Accessibility
Develop respectful communication and practical support that protects the person’s choice, dignity and independence.
Supporting Someone with Sensory Loss
Practical communication and everyday support that promotes dignity, choice, safety and independence rather than automatically taking over.
Flexible learning formats
Register interest in a self-paced course, live online workshop or training for an organisation or staff team.
Register your interest
Which training would be useful to you?
Tick the subjects and formats that interest you. This helps shape future training; it is not a booking and no payment is taken.
Help keep practical information open
Support our free resources
Voluntary contributions can support the continued development of free PR and ORG resources for people and services that may not be able to afford membership.
Find out how to contributeWhen a resource is not enough
General resources cannot replace a rounded assessment
A guide can help with one task, but sight loss often affects several areas at the same time. A full assessment considers the whole picture, including daily living, personal care, communication, technology, lighting, home safety, confidence, existing support and the priorities that matter most to the person.
An assessment can identify how challenges connect, where risk needs closer attention, which strategies or equipment are suitable, and whether another professional or local service should be involved.
The library cannot diagnose, assess urgent risk, evaluate a person’s health or balance, or provide outdoor-mobility and route-specific training.