Five points to check
1. Audit a complete journey
Follow a sample from identification of sight loss through assessment, plan, delivery and review. This reveals gaps that checking isolated forms can miss.
2. Compare records with practice
Where appropriate, compare documented adjustments with observation, staff explanation and the person's experience. A polished plan is weak evidence if nobody follows it.
3. Ask outcome questions
Check whether people can access information, make choices, complete valued tasks and move around as safely and independently as reasonably possible.
4. Segment findings to expose patterns
Look for repeated issues by location, team, process or type of adjustment. Several small failures may point to one system problem.
5. Re-audit the area that failed
Turn findings into a small number of measurable actions and then check the same area again to show whether the gap actually reduced.
What useful evidence can look like
Useful evidence connects the identified need, the action taken, who was responsible, what happened in practice and the outcome for the person. It should be clear enough for another member of staff to understand and use.
- Need: What was identified and how did it affect the person?
- Action: What practical support or change was agreed?
- Practice: How can the service show that the action happened?
- Outcome: What difference did it make?
- Review: Is it still working and what happens next?
Ask your service: Could another member of staff understand what needs to happen from the evidence you currently hold?