Website Terms of Use
Explains the rules for using our website, free information and resources.
Legal & Compliance Hub
Our legal, privacy, consumer and governance documents are collected here so you can find the information relevant to you. Each document has a clearly labelled button below. Select the relevant Read full… button to open the complete policy, statement or terms.
Using our website
Privacy and Data Protection Notice
How we collect, use, share, protect and retain personal information.
Cookie Policy
How cookies and similar technologies are used and how you can manage your choices.
Accessibility and Reasonable Adjustments Statement
Our approach to accessible information, digital access and reasonable adjustments.
Buying or using our services
Terms of Service for Individuals
The terms applying to Ask a VRS, remote assessments, memberships and other individual services.
Consumer Cancellation, Refund and Membership Terms
Cancellation rights, refunds, early service starts and monthly or annual membership arrangements.
Organisation Terms of Service
Terms for care providers, local authorities, case managers, insurers and other organisational customers.
Sensory Compliance System Licence and Use Terms
The permitted use, licence restrictions and intellectual property protections for the Sensory Compliance System.
Our standards and governance
Complaints Policy
How to raise a concern or complaint and how we will respond.
Safeguarding Statement
Our safeguarding responsibilities, boundaries and approach to information sharing where necessary.
Equality, Diversity and Accessible Service Policy
Our commitment to fair, inclusive and accessible services.
Data Protection and Information Handling Policy
Our public governance framework for handling and protecting information.
Professional Scope and Service Boundaries
What Sensory Visionaries provides, what sits outside our professional scope and when other input may be needed.
About our legal documents
Sensory Visionaries Limited keeps detailed internal procedures, security controls, retention schedules and operational records separately where public publication is unnecessary or could create confidentiality or security risks.
Sensory Visionaries Limited
Company No. 10803260 · ICO registration ZC255618
Registered office: 6 Newbury Walk, Romford, England, RM3 8HD
Email: contact@sensoryvisionaries.com