Explaining the support you need

Clear, specific requests can make it easier for other people to understand what helps without making assumptions or taking over.

Five practical ideas

Describe what helps in practical terms

Tell the person what is difficult in that situation, such as reading a form, finding a doorway or recognising someone at a distance.

Use a specific request such as reading a menu aloud, giving verbal directions or leaving an item in its usual place.

Support works better when people understand both where help is useful and where it is not needed.

Before an appointment or meeting, write down the adjustments or information you need so important points are not forgotten.

If someone takes over or helps in a way that does not work, explain the alternative you would prefer.